*Refund Policy*
*1. Hotel Bookings:*
– *Cancellation by Customer:*
– Cancellations made 30 days or more in advance of the booking date will receive a full refund.
– Cancellations made between 15 to 29 days in advance will incur a 50% cancellation fee.
– Cancellations made 14 days or less in advance are non-refundable.
– *No-Show Policy:*
– No refunds will be issued for no-shows.
*2. Chauffeur-Driven Cars:*
– *Cancellation by Customer:*
– Cancellations made 7 days or more in advance will receive a full refund.
– Cancellations made between 3 to 6 days in advance will incur a 50% cancellation fee.
– Cancellations made less than 3 days in advance are non-refundable.
– *No-Show Policy:*
– No refunds will be issued for no-shows.
*3. Cruise Bookings:*
– *Cancellation by Customer:*
– Cancellations made 45 days or more in advance will receive a full refund.
– Cancellations made between 30 to 44 days in advance will incur a 50% cancellation fee.
– Cancellations made 29 days or less in advance are non-refundable.
– *No-Show Policy:*
– No refunds will be issued for no-shows.
*4. Tourism Activities:*
– *Cancellation by Customer:*
– Cancellations made 14 days or more in advance will receive a full refund.
– Cancellations made between 7 to 13 days in advance will incur a 50% cancellation fee.
– Cancellations made less than 7 days in advance are non-refundable.
– *No-Show Policy:*
– No refunds will be issued for no-shows.
*5. General Terms:*
– *Force Majeure:*
– No refunds will be provided for cancellations due to unforeseen circumstances like natural disasters, acts of terrorism, government regulations, pandemics, or any other events beyond our control.
– *Processing Time:*
– Refunds will be processed within 14 business days from the date of cancellation.
– *Mode of Refund:*
– Refunds will be issued using the same payment method used during booking.
*6. Contact Us:*
– For any questions or assistance regarding cancellations and refunds, please contact our customer support team at [keralatravellibrary@gmail.com ]or call us at [+919810654855].